Privacy Policy | RR Tirupur Taxi

At RR Tirupur Taxi we believe you have a right to know what type of information we may collect when you interact with us and our practices with respect to that information. The guidelines contained herein apply only to information collected by or for RR Tirupur Taxi (P) Ltd, and the entities it controls.

Collection of Information

RR Tirupur Taxi (P) Ltd may ask you to provide personal information, meaning individually identifiable information, such as your email address, name, date of birth, mailing address, telephone number, Mobile number which is associated with individually identifiable information, to, among other things, enable you to participate in contests, chat rooms, to obtain product or service support. RR Tirupur Taxi (P) Ltd may combine the information you provide with other information we may collect from you or your product or from third parties so that we can more effectively tailor our services and offerings to you. RR Tirupur Taxi (P) Ltd will not share the personal information you provide with any other parties, except (a) RR Tirupur Taxi (P) Ltd Entities, (b) RR Tirupur Taxi (P) Ltd Affiliates (Dealers, Retailers and Service Centres), who may want to contact you about products, services or other offerings that may be of interest to you (c) as may be required by law or court order, (d) to persons or companies RR Tirupur Taxi (P) Ltd engages to carry out or provide support for our products and services for the operation of our sites or our business (in connection with joint marketing arrangements, co-branded relationships, or otherwise), (e) to appropriate third parties, including law enforcement or other government agencies, in connection with fraud prevention, or legal action or if RR Tirupur Taxi (P) Ltd reasonably believes it is necessary to do so to protect RR Tirupur Taxi (P) Ltd its customers, or the public.

Please note that by submitting the above mentioned details, you are authorizing us to Call/SMS you even though you may be registered under DND. We shall Call/SMS you for a period of 12 months from the date of booking.

Policy Governance

The terms of this privacy policy will govern the use of any information collected while it is in place. RR Tirupur Taxi (P) Ltd reserves the right to change this privacy policy at any time, so please re-visit this page often

RR Tirupur Taxi respects your privacy and recognizes the need to protect the personal information (such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites.

RR Tirupur Taxi does not sell or trade upon any of the above information without the consent of the user or customer.

The information collected from the users/customers/travellers is put to the following use:

Customer name, address, phone number, traveller's name and age are used for the purpose of reservation and booking the services for the customer/traveller.

Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by RR Tirupur Taxi i, but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable.

Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user “opts-out” of such use. If you choose not to share this information, you can still visit the RR Tirupur Taxi website.

RR Tirupur Taxi takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on info@rrtirupurtaxi.org.in for any queries.

with any other parties, except (a) RR Tirupur Taxi (P) Ltd Entities, (b) RR Tirupur Taxi (P) Ltd Affiliates (Dealers, Retailers and Service Centres), who may want to contact you about products, services or other offerings that may be of interest to you (c) as may be required by law or court order, (d) to persons or companies RR Tirupur Taxi (P) Ltd engages to carry out or provide support for our products and services for the operation of our sites or our business (in connection with joint marketing arrangements, co-branded relationships, or otherwise), (e) to appropriate third parties, including law enforcement or other government agencies, in connection with fraud prevention, or legal action or if RR Tirupur Taxi (P) Ltd reasonably believes it is necessary to do so to protect RR Tirupur Taxi (P) Ltd its customers, or the public.

Policy Governance

RR Tirupur Taxi does not sell or trade upon any of the above information without the consent of the user or customer.

The information collected from the users/customers/travellers is put to the following use:

Customer name, address, phone number, traveller's name and age are used for the purpose of reservation and booking the services for the customer/traveller.

Terms & Conditions

The following Terms & Conditions shall apply to customers / passengers utilising the Services offered by RR Tirupur Taxifor the hiring of taxis:

The customer shall pay the taxi fare (as displayed in the meter), parking charges, additional night surcharge (where applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the taxi Services.

The customer agrees and accepts that the use of the Services provided by the RR Tirupur Taxi is at the sole risk of the Customer, and further acknowledges that the Company disclaims all representations and warranties of any kind, whether express or implied.

The customer shall ensure that he/she will not indulge in any of the following activities while in a RR Tirupur Taxi
Smoking or consuming any kind of intoxicants inside the Taxi. The Chauffeur has the right to refuse the pick-up or ask the customer to alight the cab if the customer is found to be in an intoxicated state or is found misbehaving with other passengers or the chauffeur, or is causing a nuisance.

Littering the Taxi

Misusing, soiling or damaging any of the devices (technical/non-technical) in the taxi.

Asking the chauffeur to break any Traffic/RTO/City Police and/or government rules for any purpose (especially reaching the destination earlier). The driver has the right to refuse such a request by the customer. The chauffeur also has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.

Asking the chauffeur to board more than 4 adults in the taxi. The rules under which the taxi services are provided by the Company, stipulate that a maximum of 4 adult passengers shall be allowed per trip. In view of this, the customer shall not pressurize the chauffeur to allow more than 4 adult passengers in the taxi. The chauffeur has the right to refuse such a pick-up or ask such customer(s) to alight from the cab.

The customer agrees and acknowledges that the use of the Services offered by RR Tirupur Taxi is at the sole risk of the customer and that RR Tirupur Taxi disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law.

Without prejudice to the above, RR Tirupur Taxi makes no representation or warranty that:

The Services will meet the customer's requirements.

The Services will be uninterrupted, timely, secure, or error-free.

RR Tirupur Taxi shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of taxi service offered by RR Tirupur Taxi or due to the failure of RR Tirupur Taxi to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of RR Tirupur Taxi or any person or any organization involved in the above mentioned systems.

RR Tirupur Taxi will not be liable for any damages of any kind arising from the use of the service offered by RR Tirupur Taxi, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

There shall be extra charges for far off locations & toll charges as well.

If any passenger misses the train or flight or bus, RR Tirupur Taxi will not be liable for any compensation. The customer shall make an alternate arrangement if the cab has not reached due to any reason.

The Customer shall indemnify RR Tirupur Taxi from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which RR Tirupur Taxi may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the Services by the Customer and shall pay such sums on demand on RR Tirupur Taxi.

RR Tirupur Taxi is hereby authorized to use the location based information provided by any of the telecommunication companies when the Customer uses the mobile phone to make a taxi booking. The location based information will be used only to facilitate and improve the probability of locating a taxi for the Customer.

RR Tirupur Taxi shall be entitled to disclose to all companies within its group, or any government body as so required by the law or by directive or request from any government body, the particulars of the Customer in the possession of RR Tirupur Taxi in any way as RR Tirupur Taxi, in its absolute discretion, deems fit or if it considers it in its interests to do so.

RR Tirupur Taxi shall be entitled at any time without giving any reason to terminate the booking of taxis done by the Customer.

RR Tirupur Taxi encourages all its customers to take full responsibility of his/her items. In case of lost items inside the Cab during the journey, RR Tirupur Taxi will try to locate the items on a "best-effort" basis but is not responsible for the same in case of loss or damage to the same.

If the Customer leaves any goods in the taxi or has any complaint in respect of the Services or the use of the taxi, the Customer has to inform RR Tirupur Taxi of the same in writing within 24hours of using the taxi or the Services of RR Tirupur Taxi.

RR Tirupur Taxi shall not be liable for any conduct of the chauffeur of the taxis. However, RR Tirupur Taxi encourages you to notify it of any complaints that you may have against the chauffeur of any taxi that you may have hired using the RR Tirupur Taxi's Services.

RR Tirupur Taxi shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment.

All the calls made to RR Tirupur Taxi's call centre are recorded by RR Tirupur Taxi for quality and training purposes.

All vehicles registered with RR Tirupur Taxi are continuously tracked using GPS for security reasons only

RR Tirupur Taxi have right to use the customer contact information for its own marketing purposes. RR Tirupur Taxi may send regular SMS updates to the mobile numbers registered with it.

Online booking has to be cancelled by calling to our Customer Care number +91-6374198988 . For online and real time booking, cancellation charge of Rs.58 has to be paid for the booking cancelled 15 minutes prior to the pick up time.

The above mentioned terms and conditions of use and the Privacy Policy constitute the entire agreement between the User(s) and RR Tirupur Taxi with respect to access to and use of the web site and the Services offered by RR Tirupur Taxi, superseding any prior written or oral agreements in relation to the same subject matter herein.